Quote by Virgo59
Got my CE pre-ordered through local Gamestop after work today. Got the early access code, entered it on the SWTOR site so I'm good to go.
Megan (the clerk who did the transaction) breezed through it like she'd been doing it all her life.
Must be family. ;)
I used to manage a Software Etc. (Before it was Gamestop) and you do end up doing constant pre-orders. The only difficult ones were the big platform machine (PS2, Dreamcast, N64, etc) releases because you sometimes had limited numbers coming in due to the either short sightedness by Nintendo/Sega/Sony or due to them intentionally not shipping enough to satisfy demand so they could force the demand up so they could justify their prices. You ended up having to take pre-orders for release batches, then people would come in every pay check and want to pay a little bit at a time on the pre-order (Which was great, because we had guaranteed sales, at that point, but a hassle because all of our pre-orders were paper slips with stacks of folded credit receipts stapled to them and had to be kept filed and organised with all of the normal preorders.)
The biggest annoyance and hassle with pre-orders was trade-in preorders, especially when people would want to trade an old system in for a new one that was coming out. You had to open everything, hook it all up to one of the TVs and then test it out to make sure it worked. It was never, ever, convenient or easy, due to the layout of the store and the limited counter space.
Sorry... Blathered a bit.
Anyway, yeah, game pre-orders where you're actually paying money are a breeze. Just run it like you're selling the actual product, type in the info, print the receipt, et viola. Once the pre-order process went digital, our customers didn't even need to keep their receipts because it was all stored in the system (though we encouraged them to keep them, nonetheless, just in case of DB issues so they could prove they put X dollars down.)
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Back on topic, though (sorry I got distracted, there. >.